Selecting yes means your identity will be known to our organisation but will only be shared with the relevant personnel handling your feedback or complaint. This may include the complaints officer, senior management, or other necessary staff involved in resolving the issue.
We will take all reasonable steps to protect your identity and will not disclose your details to others without your consent, unless required by law (e.g., in cases of serious risk or harm).
If you prefer to remain completely anonymous, please select the Anonymous option instead.
Not service-related;
directed to Corporate Office
You can choose to submit your feedback without sharing your name or personal details. This allows you to speak freely and honestly, and your input will still be valued. However, please keep in mind that without knowing who submitted the feedback, it’s hard for us to ask questions or follow up. This can limit the opportunity for dialogue and improvement.